Privacy Policy

Dear User, your personal data and privacy rights are highly respected and protected by Maispin Casino (hereinafter referred to as “we,” “us,” or “our”). To help you understand how we collect, process, use, and safeguard your personal information, please carefully read the following Privacy Policy (hereinafter referred to as the “Policy”).

1. Scope of Application

This Policy explains how we collect, process, and use the personal information you provide when using our website or application (hereinafter referred to as the “APP”), participating in events, registering as a member, applying for services, or making online purchases. When our partners (including but not limited to commercial organizations and government agencies) or affiliated companies are entrusted by us or cooperate with us in collecting, processing, or using personal data, such activities will also be handled in accordance with this Policy. Except for the circumstances mentioned above, this Policy does not apply to third-party organizations or individuals not employed or managed by us. Examples include:

  • If our website/APP provides links to other websites, those websites are not governed by this Policy. Please refer to their respective privacy policies.
  • Advertisers displayed on our website/APP may collect your data independently. Their data processing practices are subject to their own privacy policies, and we assume no responsibility for them.
  • Personal information that you voluntarily disclose in chat rooms, discussion boards, or other public areas of our platforms or services (such as email addresses or names) is not covered by this Policy.

2. Collection of Personal Data

We collect your personal data to verify your identity when using our website/APP or customer service channels and to provide you with various services. The scope includes:

  1. When you use our website/APP, register as a member, apply for services, browse webpages, or participate in promotional activities or prize events, we may request personal information including, but not limited to, your name, identification number, mobile phone number, email address, date of birth, gender, and address.
  2. We also retain system-generated records during your online activities, including IP address, access time, browser type, cookie data, browsing and click records, communication records, location and billing information, and usage logs.
  3. Information regarding the purposes, recipients, and duration of the collection, processing, and use of your personal data will be provided through our website/APP or customer service channels.
  4. You may choose whether to provide personal data (unless required by law). However, insufficient or inaccurate information may affect your ability to access or fully utilize our services. If you intentionally provide false information, impersonate another person, violate public order or morals, or infringe upon the rights of others, we reserve the right to refuse or terminate your access to our services, and you shall bear all legal responsibilities.
  5. In accordance with the Personal Data Protection Act and relevant laws, you have the right to request access to, review, copy, supplement, correct, suspend the collection, processing, or use of, and delete your personal data. Such requests may be made by contacting our online customer service center. We may determine whether to accept such requests based on legal obligations and statutory retention periods.

3. Use of Personal Data

Your personal data will be used strictly within the scope of the specific purposes stated at the time of collection and in accordance with applicable laws and regulations, such as sending statements, establishing member profiles, and notifying you of service-related information. Unless we obtain your consent or are required by law, we will not disclose your personal data to third parties, process it outside our operational regions, or use it for purposes other than those for which it was collected.

When it is necessary to entrust affiliated companies or third parties (such as logistics providers, payment processors, or IT service providers) to deliver our services, we will implement appropriate supervision to ensure the security of your personal data.

4. Protection of Personal Data

1. We implement stringent security measures to protect your personal data. All networks, systems, programs, terminals, and personnel involved in the collection, processing, or use of personal data are included within our information security framework, complying with the strict requirements of relevant authorities to prevent unauthorized access. Our employees also receive comprehensive training on data protection, and any breach of confidentiality obligations will result in disciplinary action in accordance with applicable laws and company policies.

2. User Self-Protection Measures: Please safeguard your passwords and personal information and do not disclose them to anyone. After completing transactions or checking emails, be sure to log out of your account. If you share a computer with others or use a public computer, remember to close the browser window to prevent unauthorized access to your personal data. If you choose to share your personal information with others, you assume the associated risks and responsibilities.

5. Use of Cookies

Our website or application servers may record cookie information, including details about your device, the webpages you visit, originating IP address, and domain name. This information is used to provide personalized content and enhance your user experience. These data are utilized solely for statistical analysis and do not involve your personal identity. They help us improve our products, services, website content, systems, and advertising effectiveness. We may also share aggregated data with advertisers for performance evaluation.

You can adjust your browser settings to manage your acceptance of cookies. However, refusing all cookies may result in certain website functions not operating properly.

6. Sharing of Personal Data with Third Parties

We will never sell, exchange, rent, or otherwise disclose your personal data to third parties without authorization. However, we may share your information under the following circumstances:

  1. When required by judicial authorities or other competent government agencies through lawful procedures.
  2. When necessary to promote public interest or prevent significant harm to the rights of others.
  3. To protect your life, body, freedom, or property from imminent danger. For example, if you are missing, your location information may be provided to authorized parties.
  4. With your explicit consent.
  5. When it is beneficial to your interests.

7. Amendments and Inquiries

1. To ensure the protection of your privacy, we reserve the right to amend this Policy at any time within the limits permitted by law. The most recent update to this Policy was on November 1, 2021. Revised terms will be announced on our website/APP and will take effect from the date of publication.

2. If you continue to use our website/APP services after any modifications or changes to this Policy, it signifies that you have read, understood, and agreed to be bound by the revised terms.

3. If you have any questions regarding this Policy, please contact our online customer service center for assistance.